General terms & conditions

1. The minimum age for all course participants is 10.
2. The total course fee must be received by IH Xi’an at least 30 days before the start date of the course.
3.  
1. Written notification of cancellation of a booking received more than 15 days before the course start date will result in an administration fee of €110.
2. Should written notification of cancellation of a booking be received less than 10 days before the start date of the course, 50% of the total course fee will be reimbursed.
3. Should a student not turn up for a course without any form of written notification of cancellation of the booking, the full course fees and accommodation costs will be payable, or if paid in advance, will not be refunded.
4. There will be no refunds for tuition missed where the student is responsible for their own absence.
5.  
1. Should the student require a visa to travel to China, the amount stated in the invoice must be paid immediately. Only once full payment has been received will IH Xi’an send an official letter of invitation to the student to be showed at the nearest Chinese consulate.
2. Should the visa application be successful, the student should immediately inform PROLOG of the exact dates s/he wants to attend a course.
3. Should the visa application not be successful, the student needs to send the official letter declining the application to IH Xi’an. Only when this has been received can IH Xi’an refund the course fees previously paid, minus the €110 administration fee.
6. Comprehensive health and travel insurance are recommended.